Terms and Conditions
The use of www.voucherlab.co.uk is subject to the following terms and conditions.
www.voucherlab.co.uk is owned and operated by MDE Multiple Digital Establishment (referred to as 'we' or 'us' below).
By entering our site or enrolling, you as a user (referred to as 'you' below) are accepting our terms and conditions.
1. Site Membership & Termination of Accounts
We reserve the right to refuse membership and further, in the event of fraudulent, abusive or other activity we determine to be un-fair, we reserve the right to terminate your account. In addition, please note that accounts may be disabled if they are deemed to be dormant accounts, as outlined in Section 4.
As a condition of membership, you will need to accept service emails from VoucherLab and authenticate your email address. Please note that you will also be signed up to receive emails from us detailing new vouchers, discount codes, deals, updates to our blogs and other emails in relation to our website and services. You can opt out of these emails using the unsubscribe links at the bottom of each email.
We reserve the right to terminate a member's account if a serviceable email address is not provided and also if that member marks our emails as abusive, junk or spam.
For referrals to be paid, the referred member must meet certain criteria such as minimum thresholds as detailed in the referrals section of our website along with exclusions of certain merchants or transaction types. Only referrals for genuine signups will be paid, multiple accounts created for use by the same person or any fraudulent signups will result in termination of your account. The criteria used to determine referral thresholds may be adjusted at any time.
Where a voucher code (also known as discount code or coupon code or other variations) has been advertised on the VoucherLab website or forum, either posted by VoucherLab itself or by another member, VoucherLab cannot be held responsible for the validity of the voucher code. The benefit implied by the voucher code cannot retrospectively be applied. Further, VoucherLab cannot be held responsible for any loss of discount or loss of any other benefit which might otherwise have been gained had a supplied voucher code not been used.
For the avoidance of doubt and notwithstanding any other provision of this Agreement or the Website, you agree that in all use of this site is at our sole discretion and further we may refuse the service to you for any reason.
4. Dormant Accounts
In order to minimise our administration overhead, or for any other reason, we reserve the right to terminate dormant accounts. In order to keep an account active and ensure it doesn't get marked as dormant we require you simply to log in to your account at least once every 6 months.
5. Modification of Agreement
We may modify any of the terms and conditions contained in this Agreement, at any time and at our sole discretion for any reason. We will post the revised agreement on this website. The new terms will come into effect no later than 30 days after the modification.
Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.
www.voucherlab.co.uk is protected by copyright. The site, in whole or in part, is for your personal use only. You may not reproduce, or make available any part of the site, with or without amendments, other than for your own private use. Nor may you reproduce or make available any of the data contained within the site without our express written consent. You may not distribute or commercially exploit this site, without the express written consent. We reserve all other rights.
You agree to indemnify MDE Multiple Digital Establishment against any loss, liability, claim, demand, damage or expense (including legal fees) that may occur in connection with the use of this site. We take reasonable care and skill to ensure that the data provided on this site is accurate and up to date. However, we give no warranty of the accuracy of any information on the site and do not accept liability for any errors or omissions, neither do we accept liability for any resulting damage or loss.
10. Linking from External Websites
www.voucherlab.co.uk is happy for other websites to link to it; however, it does not permit pages to be loaded into frames on other sites. It does not permit links from any websites that contain material which could be construed as offensive.
11. Links to External Websites
www.voucherlab.co.uk links to many other websites for information and as a service to our users. The external websites are not under our control and we are not responsible for the content of any linked site. By listing or linking to another site, we are not making any kind of endorsement and we accept no liability in respect of the content. We do not guarantee that links will work all of the time and cannot control the availability of the linked pages. If you deem any link inappropriate or offensive, or find any link to not work, then please let us know so that we may remove the link.
12. Un-Authorised Use Of Our Website
If it is found that the VoucherLab website is being tampered with in any way including modification of URLs, posting unauthorised URLs on public media, pages being spidered, email cloaking, automatic scripts or anything deemed by ourselves to be abnormal use then we may terminate your account. To protect our merchants, any suspected abuse of an offer may lead to transactions being revoked. Any transaction deemed to be of a suspicious nature may require verification by ourselves and/or the merchants involved, and further information on your transactions may be requested from yourself. For this reason, we may pass on any details which you have provided in communications with the merchant and its agencies. Usernames should not be offensive nor used in any way which may represent any trademarks or brand names, be it owned by MDE Multiple Digital Establishment or other entities. Where this is the case then you will be required to update this to a suitable name.
13. Virus Disclaimer
We take all reasonable effort to test material before placing on our website. In the very unlikely event of any loss, disruption or damage, we cannot be held responsible for any loss, disruption or damage to your data or computer system which may occur whilst using material derived from this website.
The www.voucherlab.co.uk website is provided "as is", without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of www.voucherlab.co.uk. These terms and conditions shall be governed by the laws of England. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England. You hereby consent to the exclusive jurisdiction of the England courts in all disputes arising out of or relating to the use of this website. Use of this web site is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
VoucherLab treats member's privacy very seriously and we do all that we can to ensure that the data held on our members is protected and used correctly.
MDE Multiple Digital Establishment, trading as VoucherLab ("we", "our", "us") is committed to protecting and respecting your privacy. We are the data controller for the purposes of the General Data Protection Regulation ("GDPR") and can be contacted at email@example.com.
This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
What personal data we collect
We may collect and process the following types and categories of personal data about you:
General identification information: information about your computer or mobile device, including your device identifier or other unique identifier (e.g. Android advertising ID or Apple IDFA), IP address, operating system and browser type.
Transactional information: details of your visits to and use of our site www.voucherlab.co.uk (the "Website") or our mobile application (the "App") or emails that we send you (the "Emails"), including the offers you view and use, rewards you redeem, including receipts and other data you submit as part of the reward, traffic data and other communication data, the resources that you access, the transactions you make.
We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
The Website and App are not intended for children and we do not knowingly collect personal data relating to children.
How we collect personal data
We collect information about you in the following ways:
Directly from you if you submit forms on the Website or App
Automatically as you interact with the Website, App and Emails by using cookies, tags and similar automatic data collection technologies.
You can read about your choices in respect of these, including how you can opt out of receiving targeted advertising from many providers below in the "Your rights and choices" section.
How we use personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where it is necessary for our legitimate interests in conducting and managing our business including to enable us to provide you with best service and experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us using the details below.
Where we need to perform the contract we are about to enter into or have entered into with you.
Where we need to comply with a legal or regulatory obligation.
Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email. You have the right to withdraw consent to marketing email at any time as set out in the "Direct mailings and unsubscribing" section.
We use information held about you in the following ways:
to ensure that content from our service is presented in the most effective manner for you and your device.
to provide you with information, products or services that you request from us or which we feel may interest you.
to carry out our obligations arising from any contracts entered into between you and us.
to allow you to participate in competitions and interactive features of our service.
to notify you about changes to our service.
to report aggregate information to our business users. This is statistical data about our users' actions and patterns.
to estimate our audience size and usage pattern.
to store information about your preferences, and so allow us to customise our service according to your individual interests.
to recognise you when you return to our Website or App.
to gain understanding and insights about the nature of our audience and how they interact with our products and services, including A/B testing.
to detect and prevent potential fraudulent or other activity in breach of our terms and conditions.
Third parties collecting your data through cookies or other similar technologies referred to above may use the information to provide you with interest-based (behavioural) advertising or other targeted content.
Disclosure of personal data
We may share your personal data with the third parties set out below for the purposes set out in this privacy notice:
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
External third parties such as:
Service providers who provide IT and system administration services (Google, Inc), email service providers.
Affiliate networks to track sales originating from our service.
Professional advisers acting as processors including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
Regulators and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
When personal data is transferred outside the EEA
Some of the third parties and group entities set out above to whom we may transfer your personal data are located outside the European Economic Area ("EEA"). Consequently, the personal data that we collect from you may be transferred to, and stored at, a destination outside the EEA.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
Where we use service providers based in the US, we may also transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see European Commission: EU-US Privacy Shield.
Please contact us using the ususal details if you would like further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We do not use your personal data for making any automated decisions that would have a significant impact on you.
How long personal data is kept
We routinely delete personal data in respect of users who have not interacted with the Website, App or Emails for more than 30 months and location data after 2 months from creation.
We delete such data at the next routine deletion following the relevant period, which will be within 90 days.
Direct mailings and unsubscribing
Where you have consented to receive marketing communications from us, we will send you emails containing our latest codes, deals and promotions that we feel may interest you.
You may withdraw your consent for marketing communications (i.e. unsubscribe) at any time using one of the following methods:
Click the "Unsubscribe" link in a marketing communication email we send you.
Email our support team at firstname.lastname@example.org
Please allow two working days for this instruction to take effect in all of our systems.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Your rights and choices
You have the right to:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data's accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Advertising; you can also opt-out of being targeted by certain third party advertising companies by visiting the following IAB opt-out platform, Network Advertising Initiative opt-out platform, Digital Advertising Alliance platform. You can opt-out of advertising provided by the Tune Marketing Console here. Please note that if you disable the display of personalised ads from our advertising partners, you may continue to receive ads that are less relevant to your interests/browsing behaviour.
Analytics; you can opt out of Google Analytics when using the Website on some devices by installing a browser plugin available.
Social Media; you can manage the sharing of certain personal data when you register with us through a social media platform or application, such as through Facebook Connect.
Any changes we may make to our privacy notice in the future will be posted on this page.